The brochure contains updates on all our products and services as well as our 2009 price guide for commercial and consumer services.
The brochure has an interesting feature on "FEEDBACK 3.0" used with kind permission of http://www.trendwatching.com/ and explains how companies - by avoiding complaints in the first place can mitigate the need to have a dedicated Feedback 3.0 team!
You can get our eBrochure for 2009 from here or by clicking the cover photo above.
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